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Terms & conditions
Welcome to freecultr.com. This service is affiliated to Free Culture Apparels Pvt. Ltd. By using the services of the website, you are agreeing to all the T&Cs listed below. FREECULTR reserves the right to update or modify these terms and conditions at any time without prior notice. The conditions are applicable on your visit to the website freecultr.com or use of any service or purchase of any product from FREECULTR, hence you are advised to read this Agreement carefully.
FREECULTR solely reserves the right to accept, reject and remove users from registrations on the website & related web assets without stating any reason thereof. We will not be liable if for any reason this Website is unavailable at any time or for any period. We reserve the right to restrict access to some parts or all of this Website.
License & Site Access
FREECULTR & freecultr.com does not permit copying or downloading of any kind of content (text, graphics, clip arts, icons, images, audio clips, videos or software) and these are solely owned by Free Culture Apparels Pvt. Ltd. Any unauthorized use of the content of the website by you shall cease the permission granted to you by FREECULTR & result in appropriate action. Uploading, posting, or transmitting any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment will not be accepted and will be subjected to appropriate action. FREECULTR and related web assets on third parties may include links to third party websites that are controlled and maintained by others. Any link to other websites or any other destination on the internet or mobile is not an endorsement of such websites or destination and FREECULTR or its properties are are not liable for the content or availability of any such sites. Unauthorized use of FREECULTR may give rise to a claim for damages and/or regarded as a criminal offense resulting in appropriate legal action.
On registering with freecultr.com directly or through any authorized third parties as engaged by Free Culture Apparels Pvt. Ltd., you become a registered member of freecultr.com and hold an account on the website which represents that you are of legal age to form a binding contract and are not a person barred from receiving services under the laws as applicable in India. You are solely responsible for maintaining the confidentiality of the account and the password. If you have supplied us with your correct email ID then you will receive your order details via email. You solely own the rights of the account. freecultr.com will not be responsible for any misuse of account . Any account activity found violating the polices of freecultr.com will stand cancelled and may result in termination of your account/ membership.
Trademarks & Logos
The trademarks, logos and service marks displayed on freecultr.com are registered trademarks of Free Culture Apparels Pvt. Ltd., its affiliates and other respective third parties. Nothing contained on freecultr.com should be construed as granting any license or right to use any trademarks without the prior written permission of the website owner.
Persons who cannot enter into legally binding contracts in accordance with the provisions of the Indian Contract Act, 1872 including un-discharged insolvents etc. are not entitled to use freecultr.com. Persons under the age of 18 years but above 13 years of age (“Minors”) may use this Site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms and Conditions. If the Minor’s age is below that of 18 years, only the Minor’s parents or legal guardians can transact on behalf of such Minors, provided that their parents/ guardians are registered users. Minors are prohibited from purchasing any material. The Site is freely accessible to the End User, however; the End User will have to register with freecultr.com and create their individual registration account prior to any purchase of products. All registration information must be correct, complete and promptly updated by the End User.
Use of freecultr.com shall in all respects be governed by the laws of New Delhi, India, regardless of the laws that might be applicable under principles of conflicts of law. These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws. Disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at New Delhi.
freecultr.com, its officers, directors, shareholders, parents, subsidiaries, affiliates, employees, or joint venture partner are not liable to you for any incidental, indirect, consequential, special, punitive, or exemplary damages and/or costs of any kind, arising from your use of this website or your breach of these terms.
Limitation of Liability
freecultr.com will not be liable in any way for loss, damage, costs or expenses (including loss of profit) arising directly or indirectly from any failure or delay in performing any obligation under this Contract by reason of any event or circumstance outside the reasonable control of freecultr.com, including (but not limited to), any strikes, industrial action, failure of power supplies or equipment, government action or Act of God.
This limitation of liability section shall prevail over any conflicting or inconsistent provision contained in any of the documents comprising this Agreement. We suggest you take precautions to ensure that whatever you select for your use is free of such items as viruses, worms, Trojan horses and other items of destructive nature.
While availing any of the payment method/s offered by freecultr.com, freecultr.com is not responsible or takes no liability of any kind in respect to any loss or damage arising directly or indirectly to you out of the decline due to:
1. Lack of authorization for any transaction/s, or
2. Exceeding the preset limit mutually agreed by you and between your "Bank/s" and/or Service Provider/s, or
3. Any payment issues arising out of the transaction, or
4. Decline of transaction for any other reason/s.
Offers &Schemes/ Referral + Gift Redemption
On registering (via particular set of web advertising banners) , you will receive your gift codes for Rs. 2000 towards purchases at freecultr.com.
Following conditions apply to the registration credits:
1. Each gift code is worth Rs. 500 and will be redeemable on a transaction of Rs. 1500 or above.
2. This gift code can be used on all non-sale apparel, shoes, and accessories from freecultr.com.
3. Your gift codes are valid for 30 days from the day of registration.
To use the gift codes, simply select your products from freecultr.com, add them to your bag/basket, and add your gift code in the "Apply Code" area on your checkout page. Start saving and start enjoying!
FREECULTR via freecultr.com strives to but does not assure delivery to customers within 3-5 days. There may be circumstances beyond our control where this timeline cannot be maintained. In such cases, we will ensure that the product reaches you in the earliest possible timeframe. FREECULTR provides free shipping on all its orders above INR 1000. For orders below INR 1000, we charge a flat shipping rate of INR 60. FREECULTR reserves the right to change this policy at its discretion.
Return & Exchange Policy
All articles sold on freecultr.com can be returned/exchanged in the original condition within 30 days under our returns and exchange policy. In case of returns, the amount of the returned article will be refunded fully in the form of Store credits to the customer account from which the purchase was executed. The store credits are valid for a period of 6 months from the day they are granted. Store credits for exchange/return will be processed within 5 days after the articles are received at the warehouse AND have passed our Quality Tests. On bundled offers, exchange is permitted for partial orders. Partial returns on bundled offers will not be accepted. Exchange will be processed through a coupon which is applicable for same product with any color and/or size. To return/echange an item, the customer must write to us at email@example.com with the order number, item(s) to be returned, and reason for return. Alternatively the customer may call us at our customer care 0120-6605100, available 7 days a week from 10 am to 7 pm IST. If returnable, the return product will be collected from the original shipped address and the shipment charges will be fully borne by freecultr.com. In case the customer ships the item and the product qualifies for a return, the customer will be awarded with INR 150 worth store credits
Modes of Payments
FREECULTR offers the following convenient modes of payments to shop.
- Net Banking
You may use your net-banking account to pay for your orders. See below the list of banks that freecultr.com currently partners with:
Andhra Bank; AXIS Bank; Bank of Bahrain & Kuwait; Bank of Baroda Corporate Accounts; Bank of India; Bank of Baroda Retail Accounts; Bank of Maharashtra; Citibank Bank Account Online; Corporation Bank; Deutsche Bank; Federal Bank; HDFC Bank; ICICI Bank; IDBI Bank; Indian Overseas Bank; IndusInd Bank; ING Vysya Bank; Jammu &Kashmir Bank; Karnataka Bank; Karur Vysya Bank; Kotak Mahindra Bank; Lakshmi Vilas Bank NetBanking; Oriental Bank of Commerce; Punjab National Bank Corporate Accounts; Punjab National Bank Retail Accounts; South Indian Bank; Standard Chartered Bank; State Bank of India; State Bank of Travancore; Syndicate Bank; Tamil Nadu Mercantile Bank; Union Bank of India; Vijaya Bank; YES Bank;
(These bank options are provided on the basis of our arrangement with a third party provider and are subject to change from time to time without prior notice.
- Credit Card
We accept all Master Card, Visa & American Express Credit Cards (JCB).
- Debit Card
We accept Maestro and Visa debit cards of the following banks:
Canara Bank Debit Card (ATM PIN), Citibank Debit Card (IPIN), Indian Overseas Bank Debit Card (ATM PIN), Punjab National Bank Debit Card (ATM PIN), State Bank of India Debit Card (ATM PIN), Union Bank of India Debit Card (ATM PIN)
- Cash on Delivery (COD)
You can also choose to pay at the time of receipt of your order at your doorstep. This service is provided to our customers through our logistics partners. This service is only available to PIN codes that are COD serviced by our logistic partner(s).
We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.